Enroll in Leading Customer Service Course In Delhi
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- 20+ Years Industry Experience
- 500+ air hostesses placed
- 100% Job Placement Assistance
- Affiliated with Flybig Airlines
- India’s first & only fire training & water simulator
- Real airplane cabin simulators
- Evacuation raft & door opening training
- Dedicated grooming room
- English language classes
- Collaborations with global airlines
India's Premier & Certified Customer Service Course In Delhi
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ABOUT US
Want to pursue a career in customer service in Delhi ? Our Customer Service Course in Delhi is designed to impart the communication skills, problem-solving skills, and interpersonal skills to achieve success in today's competitive service sector. If you are looking to work in aviation, hospitality, retail, or corporate industries, this course will train you to serve customers confidently and professionally.
No matter what career in corporate services, tourism, hospitality, or aviation you desire to pursue, the course gives you a solid grounding in communication, personality development, problem-solving, conflict management, and service excellence. With industry experts training you and added with placement training, our course gives you promising job opportunities in India and overseas.

What We Offer
Choosing our Customer Service Course in Delhi means gaining access to industry-focused training that combines professional knowledge with practical skills.We provide in-depth curriculum to enhance communication, problem-solving, and customer-handling skills, all the necessities for today’s service-oriented industries.
- Communication Skills
- Active Listening & Empathy
- Basic First Aid
- Problem-Solving & Conflict Resolution
- Voice & Accent Training
- Time Management & Multitasking
- Personality Development
- Passenger Handling
- Grooming Standards
- Safety Emergency Procedures
- Teamwork & Collaboration
- Adaptability & Stress Management
- Customer Handling & Service Excellence

Professional Aerial Shot
Why Delhi is the Best Place for Aviation Training
Delhi is home to Indira Gandhi International (IGI) Airport, one of the busiest airports in Asia. Being close to such a major aviation hub offers students unmatched exposure to real-world airline operations, making training more practical and industry-focused.
With the Delhi Metro and well-connected roads, students from NCR (Noida, Gurgaon, Ghaziabad, Faridabad) and other parts of India can easily commute to aviation institutes in Delhi. This accessibility makes Delhi a preferred choice for students across the country.
Industry Experts
Our program is crafted by industry insiders, ensuring relevance.
Comprehensive Curriculum
Covering cabin crew duties, safety, service, and regulations.
Hands-On Training
Gain confidence through practical simulations.
Abundant Opportunities
Launch your career in airlines, charters, or corporate aviation.
Proven Success
Many FWSTC graduates excel in the aviation industry.

Career Opportunities After Customer Service In Delhi
Once you complete the Customer Service Delhi, multiple career opportunities open up for you at airports and airlines. You can work in roles such as:
- Customer Service Executive
- Airport Ground Staff
- Client Relations Specialist
- Hospitality Associate
- Airline Customer Support
- Retail & Corporate Service Roles
With experience, you can grow into supervisory and managerial positions in the aviation and hospitality industry.
Eligibility Criteria
To join our Customer Service Course In Delhi, you must meet the following requirements:
- Minimum qualification: 12th Pass (any stream)
- Age limit: 18 – 27 years
- Good communication skills in English/Hindi
- Pleasant personality and positive attitude

Real-Life Fire Training
Experience Emergency Scenarios Firsthand

Pool Training
Learn Life Saving Skills in a Controlled Water Environment

Advanced Simulators
Elevate Your Training with Advanced Simulators

Evacuation Slide Raft Training
Master Slide Evacuations with Slide Draft Training
FAQ

Generally, a high school diploma or equivalent is required. Additionally, strong communication skills, customer service experience, and proficiency in English are often preferred.
Customer Service Course In Delhi typically covers a wide range of topics including safety procedures, emergency protocols, customer service skills, first aid, aviation regulations, and aircraft-specific training.
The duration of Customer Service Course In Delhi can vary but typically ranges from 3-4 months, depending on the program and training provider. emergency protocols, customer service skills, first aid, aviation regulations, and aircraft-specific training.
No prior aviation experience is usually required. Many training programs are designed for individuals with no previous experience in the industry.
Yes, Delhi is one of the best locations for aviation and Customer Service Training because of its proximity to IGI Airport (Delhi NCR). Many leading airlines and ground handling companies actively hire from training institutes in Gurgaon.
Yes, Customer Service Course In Delhi typically includes hands-on training sessions, simulations, and practical exercises to prepare you for real-world scenarios
While physical requirements can vary between airlines and training providers, candidates are generally required to meet certain health and fitness standards to ensure they can perform their duties safely.
Absolutely! The Customer Service Course In Delhi is open to freshers who have completed 12th standard. No prior experience is required – just passion and dedication towards building a career in aviation.
Some training programs offer job placement assistance or partnerships with airlines to help graduates secure employment after completing their training.
You will learn professional communication, active listening, problem-solving, conflict resolution, and customer-handling techniques.